Table of Contents

Best Practice for a Result Intellisense Template

Gary Watkins Updated by Gary Watkins

This article will describe how to apply and maintain best practice for Result Intellisense Templates.

If you haven't already read the article about general Intellisense best practice, please take a look here:

When editing and amending a Result template, there will be certain differences between a Department or Hospital template. This article will ensure that the templates are most effective.

Template Name

Follow the best practice by naming all Result templates using this logic: Result: X Ray

This will aid identifying potential duplicates, and also allow you to filter templates for maintenance reviews.

Result Keywords

When considering keywords for a Result, including the name of the result and the name of the procedure to attain the result will be the most useful.

You can include other words likely to appear in documents relating to that specialty as well. these may vary, and you must ensure that you do NOT include any generic words that could confuse the system.

Words such as: NHS, Hospital, department, report, patient, result, town and city names of local locations can trigger inappropriate templates and confuse users when filing a document. They can be used as part of a longer phrase, but not on their own.

The keywords used when identifying an X Ray would include:

X Ray, x-ray, xray and XR

Each word or phrase, separated by the commas, could be used to write X Ray in a letter. Note the spelling and spaces, and note that keywords are NOT case sensitive.

To add new keywords to a template:

  1. Type in the key word or phrase into the Enter Keyword field.
  2. Select Add Keyword.

To remove keywords:

  1. Select the X on the right of the list. This will remove the selected item from the list.
  2. Select Save at the bottom of the template screen.

The Any or All Keywords must match options are defaulted to Any. There are very few instances where All would be useful.

Result Filing Criteria

After defining your keywords, the template must offer the relevant filing details for the template to be most effective. The fields used when a Result template is triggered, are shown in this table below.

Only the Bold text is what you would expect to see in your fields.

Field

Description

Description

Result

Organisation

Leave blank

Department

X Ray (Name of Result, selected from a list)

Person

Leave blank

Folder

Results or X Ray (Folder matching, or relevant to Result picked from a list)

Clinical Codes

Result (Result code, selected by code or written description)

Read: 9C0c. or SNOMED: 394617004

Ensure codes used in Result templates do NOT suggest the outcome of the result. These should identify that the document contains a result. Hence the Administrative code suggested above.
The X Ray result template above could also use the code(s): X-ray report received Read: 9ND4. or Exposure to medical diagnostic X-ray SNOMED: 242807008

As multiple templates maybe triggered when filing, the gaps will be filled by other templates. there are other articles about the other best practice templates, follow the links below to read more on how each template differs.

How did we do?

Best Practice for a Hospital Intellisense Template

How to Move a Document

Contact