Warranted Environment Specification (WES)

Training & Knowledge Updated by Training & Knowledge

Published: 18th December 2017 | Reviewed: 27th August 2026

Introduction

Docman 10 is a clinical content management and electronic workflow solution, which facilitates transfer of care across health organisations.  The application is delivered through a web browser and has been developed for use with Windows PCs and laptops.

Customers use a centrally hosted implementation for Docman 10 where the infrastructure is managed centrally in an approved Data Centre.  This model means that there minimal requirement for any software to be held locally and management of the application and infrastructure is handled by Advanced and an approved hosting provider.

This document specifies the client environments that Docman 10 has been assured against and will cover the following components:

  • Operating Systems
  • Hardware Specification
  • Scanners
  • Browsers

The definition of a warranted environment is; an environment in which the supplier supports their product in the live environment with fixes.

This specification will be reviewed regularly in line with product upgrades and updates to supporting components.

For queries relating to this document please raise a support request via the following URL https://customers.oneadvanced.com/.

Operating Systems  

The operating systems specified here relate to clients that need to use the Docman Desktop Services application.  

The following operating systems are warranted for use with Docman Desktop Services:

  • Windows 11 (64 bit)*

*NB – Docman Desktop Services has now been thoroughly tested and is warranted to run with Windows 11 (64 bit).

Operating Systems – Limited Support

  • Windows 10 (32/64 bit) *
  • Windows 7 (32/64 bit) *

*NB – not supported by Microsoft and only limited support available via OneAdvanced.

Hardware Specification  

This relates to clients that need to use the Docman Desktop Services application.  The machine must have at least 160MB capacity to store the files.  We recommend the following hardware specification:

  • 2Ghz Processor
  • 1GB RAM

We are aware of an issue that limits how Docman 10 application displays when vertical monitors are used, as such we recommend only using Horizontal monitors.

Scanners 

Scanners need to be twain compatible, any deviation from this requirement has the potential to cause an issue.

Browsers

The following browsers are warranted for use with Docman 10 web application:

  • Chrome
  • Microsoft Edge

TLS Protocol

To utilise Docman web services users must use web browsers which support version 1.2 or higher of the TLS protocol.

Network and Bandwidth requirements

Warranted Environment Specification (WES) - Network and Bandwidth Requirements

Firewalls & Networking

IP Addresses

England, Wales and Northern Ireland

Environment

IP Addresses / Range

Notes

Production (HSCN Required docman.thirdparty.nhs.uk)

10.196.206.233/27

Sandpit and Testing (sandpit-login.docman.com)

35.189.118.249

Scotland

Environment

IP Addresses / Range

Notes

Production and Familiarisation (SWAN Required nss.docman.com)

10.243.160.160/27 & 10.243.160.192/26 

Sandpit and Testing (sandpit-login.docman.com)

18.133.21.186 & 13.41.28.222 & 13.43.13.43

Subject to Change

Docman 10 & Share Ports & URLS

Service

Port

URL

Locality

Web Application

443

https://*.docman.thirdparty.nhs.uk

England, Wales and Northern Ireland

Web Application

443

https://*.nss.docman.com

Scotland

Desktop App Updates

443

https://docman.blob.core.windows.nethttps://updates.docman.comhttps://apps.docman.com

All

SignalR

8086

https://dts.docman10.com

All

SignalR

8086 & 8100-8300

https://dts.docman10.com

Vision AEROS DM10

Telemetry

443

https://snow.pctisolutions.co.uk

All

Share API

443

https://api.docman.thirdparty.nhs.uk

England, Wales and Northern Ireland

Share API

443

https://api.nss.docman.com

Scotland

Docman Connect Ports & URLS

Service

Port

URL

Locality

Web Application

443

https://console.docman.thirdparty.nhs.uk

England, Wales and Northern Ireland

Web Application

443

https://console.nss.docman.com

Scotland

API URL

443

https://api.docman.thirdparty.nhs.uk

England, Wales and Northern Ireland

API URL

443

https://api.nss.docman.com

Scotland

Docman 10 with Proxies

Click here – Using Docman 10 with a proxy server.

Docman Desktop Services requirements

The Docman Desktop Services application needs to be installed for all users that wish to use the scanning application to add content into the system and for GP installations it also downloads the libraries required to communicate with the integrated clinical systems.  Installation of the application requires administrator privileges on the machine during the initial installation process.  Subsequent updates will not require administrator privileges as these are handled by a service that is installed during the initial installation process.

The application uses Microsoft .NET Framework 4.8.

Docbot / HL7 Requirements (RMS sites only)

Item 

Minimum Specification 

Recommended Specification 

Processor 

Core i3-4150 3.5GHz

Core i5-6500 3.2GHz

RAM 

2GB

4GB (or better)

HDD 

60GB

120GB or more

Operating System 

Windows 10, Server 2012 R2 and above

Windows 10, Server 2012 R2 and above

.NET Framework 

4.8

4.8

Network connection 

1 X 100 Mb/s

1 x 1 Gb/s

Ports Open

443 + Plus Mirth Channel Port

443 + Plus Mirth Channel Port

​

Updated on August 27, 2026

How did we do?

Docman API user activation in EMIS

Warranted Environment Specification (WES) - Network and Bandwidth Requirements

Contact