How to Delete Corrupt Documents

Thomas Burton Updated by Thomas Burton

This article will show how to delete corrupt documents in Capture and Filing.

If a document is corrupt and cannot be accessed/filed in Capture and Filing you are able to use the Corrupt Document Delete function within the Filing Actions column to remove the document.

You will need to be logged into the system with a user account that has access to Capture and Filing.

To delete a corrupt document:

  1. Select the corrupt document you wish to delete.
Corrupt documents will usually give an error message when previewed, or will show the capture date as 01-01-001
  1. Select Corrupt Document Delete from the Filing Actions column on the right.

You will receive a warning advising you that you are about to delete document(s) that cannot be found.

  1. Select Delete if you are happy to continue.

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