How to Delete Corrupt Documents

Thomas Burton Updated by Thomas Burton

Introduction

This article will show how to delete corrupt documents in Capture and Filing.

If a document is corrupt and cannot be accessed/filed in Capture and Filing you are able to use the Corrupt Document Delete function within the Filing Actions column to remove the document.

Corrupt documents will usually give an error message when previewed, or will show the capture date as 01-01-001

Prerequisites

You will need to be logged into Docman 10 with a user account that has access to Capture and Filing.

How To

  1. Select the corrupt document you wish to delete.
  2. From Filing Actions column on the right, select Corrupt Document Delete.
  3. You will recieve a warning advising you that you are about to delete document(s) that cannot be found. If you are happy to continue select Delete.

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